This ID Verification company store users biometrics? (FaceTec)

I tried to remove my data from a service/website that used a company called FaceTec for verification and "security reasons." They forced me to complete the verification, but it failed to go through for some reason. I then escalated the issue to support. After some back-and-forth, the support representative sent me a photo of a "FaceTec dashboard" they used to store people’s biometrics. It showed that my verification had been denied and displayed my face along with other users’ faces (which I had to blur). I dug into their privacy policy, and this does appear to be the case. FaceTec seems to allow companies to store all sorts of user information; they are used by apps like Grindr and Tinder; and they also seem to collect some level of information after verification (at least according to their Privacy Policy). This is not the first time something like this has happened. I once kept complaining to a pet store brand to have my data removed, and a representative sent me a video of their Zendesk session and tickets claiming that "it wasn't there anymore" (even though it was). submitted by /u/PaiDuck [link] [comments]

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