So I have had Suddenlink in one of the southern states in the past, and currently a friend of mine is going through a nightmare, with trying to port forward his home security cameras.
First off we are both experienced PC technicians, I am a system admin for both windows and Linux, and he owns a PC consulting company.
So far we have identified that Suddenlink constantly flashes both the modem and router, and does setting resets often as well. I personally have had my old account "wall gardened" for simply using multiple ftp connections. I know first hand how unscrupulous this company behaves.
He has his own router and we have tried many workarounds. Finally he bought his own modem and they still are blocking his port forwarding.
Basically this all started when he tried to port forward for the first time after setting up some cameras. He called them and they told him that they don't allow customers access to the modem at all (wether they own it or not) so therefore port forwarding and dmz is not possible for any customer. When enquiring about a business account and wether or not this would change the access to these features, they said the only thing a business account provides is a static IP and preferred voip traffic.
We have done port scans from outside, and all ports show blocked, other than standard internet use ports like 80. We have tried setting up a wrt and express VPN, and although it actually worked for a few minutes, the router suddenly attempted a firmware flash on its own and was bricked. We tried again using a Netgear router instead of the linksys one and the exact same thing happened. My theory is that they are constantly scanning for non approved router firmware and flashing over them, but since this was custom firmware the attempted rom flash bricked the modems.
They have a policy page https://www.suddenlink.com/disclosure
That sounds extremely ambiguous, as well as very anti consumer.
What I don't understand is, that they are the sole cable provider for a very large rural area in the southern u.s. and if they block all port forwarding and dmz activity, how would a business set up reasonable functions that are common and required for normal operations. Furthermore if they are flashing equipment they do not own and purposefully not disclosing certain activities, shouldn't this be illegal?
Finally is there some work around I am missing. Has any ody heard of another isp blocking all port forwarding before. It just seems so nuts.
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from hacking: security in practice https://ift.tt/KpakZ8b
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