4 family members phone hacked

I don't know if this is the right sub but hopefully someone here can help me figure out what's going on. So within the past week 4 of my family members phones have been acting real strange. Their carriers randomly switched, can't open apps or send or receive messages / phone calls. How hard would it be for someone with all of their numbers that knows absolutely nothing about hacking to screw their phones up like this? At this point they have all got new phones because they never could figure out how to fix their old one.

submitted by /u/Siddoxy
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from hacking: security in practice https://ift.tt/2P7ailA

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